American Freight Furniture and Mattress in 2116 S Highway 77

Customer Reviews about American Freight Furniture and Mattress:

• ★ ★ ★ ★ ★
  Went in looking for mattress and boxsprings, was helped by Jordan. I was waited on in a timely and professional manner, they loaded the mattress in my truck was loaded and tied it down for me. Very satisfied! 8/1/2017 Just bought a recliner same as before the customer service was great. Terence was very helpful and informative. It was nice to feel appreciated!! And my 93 year old mother- in-law loves her recliner!
  By Brenda Batyski, July 31, 2017
• ★ ☆ ☆ ☆ ☆
  WHATEVER YOU DO DO NOT SHOP HERE! About 3 years ago I placed a bedroom set, couch, TV stand, and coffee with end table sets on layaway. I made regular payments. When my taxes came in last year I went to pay off the whole thing only to find to my surprise that they no longer carried the bedroom set that i had almost fully paid off by that point as it was. They did not call me to inform me or even hold one for me even though i was paying for it... They half hardheartedly offered me a $75 credit for the mishap and said that they would add it to my account for whenever I wanted to use it. I also purchased the extended warranties... All of which i ensured covered every part of the furniture. I was guaranteed multiple times that "yes" it was all covered for 2-5 years depending on different pieces. About a month ago my couch frame broke even though i almost never used it while i was moving it. I went to make a claim and the company had none of my information. I had to wait for American freight to get in touch with them and for the company to get things together. (about a month) I filed the claim only to find out it covers almost everything... except frame damage... So now I'm out the bedroom set, that i had all but paid off, the $75 credit that they swear they never offered, and a couch where they lied about the warranty and was VERY terribly made... I will not shop here ever again, and I hope everyone stays away with customer service that is beyond deplorable!
  By Bainto Burke, June 30, 2017
• ★ ★ ★ ★ ★
  The black mgr Terence Freman and James There was great and very helpful in custom service and price . Great blow your mind services. And they will work with you.
  By Dwight Shaw, May 18, 2017
• ★ ★ ★ ★ ★
  Very good customer service. They were able to lead me to exactly what i wanted for a very good price. I will shop there again in the future.
  By Teataarii Andrus, December 31, 2016

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About American Freight Furniture and Mattress in Lynn Haven